Privacy Policy
Effective Date: September 2026
Dooley’s Water Solutions, Inc. (“Dooley’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, and protect information when you visit dooleyswater.com, submit a form, request a water analysis, contact us, purchase products or services, or otherwise interact with Dooley’s.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Street or service address
- Preferred method of contact
- Information about your water quality, water treatment needs, or existing equipment
- Information you provide when requesting a water analysis, estimate, service, installation, or customer support
If you purchase products or services from us, we may also collect information reasonably necessary to complete your transaction, schedule installation, provide service, maintain customer records, or administer warranties.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, referring website, pages viewed, and information about how you interact with our website.
We may use cookies and similar technologies to help our website function properly, understand website traffic and usage, improve our website, and measure the effectiveness of our marketing.
How We Use Your Information
We may use the information we collect to:
- Respond to questions and requests
- Schedule water analyses, consultations, installations, and service appointments
- Recommend water treatment products and solutions
- Provide estimates and process customer orders
- Communicate about products, services, appointments, and customer support
- Maintain records related to installations, service, and warranties
- Improve our website, products, services, and customer experience
- Measure the effectiveness of our advertising and marketing
- Protect against fraud, misuse, or security threats
- Comply with applicable laws and legal requirements
Text Messages and Communications
If you choose to receive text messages from Dooley’s, we may use the mobile number you provide to communicate with you regarding your inquiry, water analysis, appointment, installation, service, or other requested communications.
Message and data rates may apply. You may opt out of text communications at any time by replying STOP. You may reply HELP for assistance.
We do not sell your mobile number or SMS opt-in information, and we do not share SMS consent information with third parties for their own marketing purposes. We may provide information to service providers that assist us in delivering text messages on our behalf.
How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that perform services on our behalf, such as website hosting, customer communications, scheduling, analytics, advertising, payment processing, installation support, or other business operations.
We may also share information when reasonably necessary to:
- Complete a service or transaction you have requested
- Provide product support or warranty services
- Protect the rights, property, or safety of Dooley’s, our customers, or others
- Comply with applicable laws, court orders, subpoenas, or other legal requirements
- Complete a merger, acquisition, sale, or transfer of all or part of our business
Service providers are permitted to use personal information only as appropriate to perform services on our behalf or as otherwise permitted by law.
Cookies, Analytics and Advertising
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, remember preferences, and evaluate the effectiveness of advertising.
We may use third-party analytics and advertising services that collect information about interactions with our website. These third parties may use cookies or similar technologies in accordance with their own privacy policies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties, including product manufacturers, financing providers, social media platforms, or other service providers.
Dooley’s is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Data Security
We use reasonable administrative, technical, and physical measures designed to protect the personal information in our possession from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain customer and service records, administer warranties, meet legal and accounting requirements, resolve disputes, and operate our business.
When personal information is no longer reasonably necessary, we may securely delete or destroy it in accordance with applicable requirements.
Your Privacy Choices
You may contact us to:
- Ask what personal information we maintain about you
- Request that inaccurate information be corrected
- Request deletion of certain personal information
- Update your communication preferences
- Opt out of promotional email or text communications
We will review and respond to requests in accordance with applicable law. Certain information may need to be retained for legal, accounting, warranty, customer service, or other legitimate business purposes.
Children’s Privacy
Our website and services are intended for adults seeking water treatment products and services and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected such information, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website, technology, or legal requirements.
When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:
Dooley’s Water Solutions, Inc.
Kansas: 316.652.2400
Oklahoma: 405.652.2400
Email: dooleyswater@hotmail.com